IRS Field Revenue Officers and How to Confirm Their Identity If They Come Knocking at Your Door: a TAS Tax Tip

NSTPInternal Revenue Service (IRS)

IRS Field Revenue Officers and How to Confirm Their Identity

IRS Field Revenue Officers and How to Confirm Their Identity If They Come Knocking at Your Door: a TAS Tax Tip The Internal Revenue Service (IRS) has begun conducting face-to-face meetings with individual and business taxpayers as a part of a special compliance effort entitled Revenue Officer Compliance Sweep (ROCS). This is an extremely high priority effort where IRS field revenue officers (RO’s) will be working to resolve compliance issues, including missing tax returns and taxes owed, with a special emphasis on payroll taxes. The RO’s will visit areas where there is little to no IRS presence. They will interview taxpayers while gathering financial information to help them become compliant now and remain so in the future. The new effort began Wisconsin, Texas, and Arkansas and will eventually rollout nationwide. To avoid confusion with IRS scam artists and other imposters, the IRS will announce general details about these efforts in specific locations as an important step to raise community awareness around IRS activity during a specified time. Visits from IRS agents shouldn't be confused as a scam. Here’s what to look for: Taxpayers may receive an appointment letter requesting certain information and providing an opportunity to call the IRS to … Read More

Taxpayer Roadmap 2019, An Illustration of The Modern United States Tax System

NSTPIndividual Taxpayers, Internal Revenue Service (IRS), IRS Online Tools

Taxpayer Roadmap 2019, an Illustration of The Modern United States Tax System

Taxpayer Roadmap 2019, an Illustration of The Modern United States Tax System The Taxpayer Advocate Service (TAS) has mapped out the modern United States tax system – and it makes New York's subway system look simple. You can view a full size version as a PDF here. According to TAS, the map is intended to illustrate "the stages of a taxpayer’s journey through the tax system." The map highlights the complexity of tax administration, with its many connections, overlaps, and repetitions between stages. "It makes clear," explains TAS, "why the road to tax compliance isn’t always easy to navigate." The National Taxpayer Advocate (NTA), Nina Olson, released the map before her scheduled departure this year. "Anyone looking at this map will understand that we have an incredibly complex tax system that is almost impossible for the average taxpayer to navigate," Olson said. "I personally have spent dozens of hours designing and preparing this map, as have many members of my staff." Olson went on to make clear that there’s more to come. "For every step shown on the map, there are tens of steps and interactions that are impossible to represent in a single document," she explained. "Thus, TAS is working … Read More

Nina Olson’s Final Report

NSTPInternal Revenue Service (IRS)

Nina Olson Delivers Final Report

Nina Olson’s Final Report: National Taxpayer Advocate Nina Olson Delivers her Final Report to Congress National Taxpayer Advocate Nina E. Olson released her 37th and final report to Congress in advance of her previously announced retirement on July 31. In the preface, Olson reflects on her 18 years in the job and provides her assessment of the key challenges facing the IRS and the Taxpayer Advocate Service (TAS) in the coming years. The report also presents a review of the 2019 filling season. “I am enormously grateful for the opportunity I have had to advocate on behalf of our nation’s taxpayers,” Olson wrote. “Amazingly, despite the challenges of complying with our multi-million-word tax code, more than 150 million individual taxpayers and more than 10 million business entities do their civic duty every year by filing income tax returns with the IRS. That is an extraordinary achievement and one we should not take for granted.” Olson continued: “But even as the system works for most taxpayers most of the time, it doesn’t work for millions of others. Taxpayer service is woefully inadequate. . . . IRS audit notices are often unclear, leading some taxpayers to ‘agree’ to assessments by default – … Read More

IRS Warns of New Phone Scam Using Taxpayer Advocate Service Numbers

NSTPInternal Revenue Service (IRS), Scams

IRS Warns of New Phone Scam Using Taxpayer Advocate Service Numbers

The Internal Revenue Service is warning the public about a new phone scam.  A twist on the IRS impersonation phone scam, criminals fake calls from the Taxpayer Advocate Service (TAS), an independent organization within the IRS. Similar to other IRS impersonation scams, thieves make unsolicited phone calls to their intended victims fraudulently claiming to be from the IRS. In this most recent scam variation, callers “spoof” the telephone number of the IRS Taxpayer Advocate Service office in Houston or Brooklyn. Calls may be ‘robo-calls’ that request a call back. Once the taxpayer returns the call, the con artist requests personal information, including Social Security number or individual taxpayer identification number (ITIN). TAS can help protect your taxpayer rights. TAS can help if you need assistance resolving an IRS problem, if your problem is causing financial difficulty, or if you believe an IRS system or procedure isn’t working as it should. TAS does not initiate calls to taxpayers “out of the blue.” Typically, a taxpayer would contact TAS for help first, and only then would TAS reach out to the taxpayer. In other variations of the IRS impersonation phone scam, fraudsters demand immediate payment of taxes by a prepaid debit card … Read More

IRS Activities Following the Shutdown

NSTP2019 Tax Season, Internal Revenue Service (IRS)

IRS Activities Following the Shutdown

The IRS has reopened following the end of the government shutdown, and IRS employees are working hard to resume normal operations and help taxpayers as much as possible. As the IRS resumes operations, there are some important pieces of information for taxpayers and tax professionals to keep in mind in several areas: Audits. For taxpayers and tax professionals with questions about examinations affected by the shutdown, we have Frequently Asked Questions. The IRS also had advice for taxpayers who had planned to send material to their IRS auditor but didn’t because of the government shutdown. The IRS recommended that If taxpayers have already assembled the requested material, they can immediately send the material to their auditor. “You may call your auditor to discuss any items on your document request if you need clarification,” said the IRS. “Your auditor will also be reaching out to you to re-establish contact in the next several business days. During this contact, your auditor will be able to answer questions you have and will address the time frame on when the requested information is due.” Collections. For taxpayers and tax professionals with collection issue affected by the shutdown, visit the Frequently Asked Questions. This section … Read More


NSTP2016 annual report to congress, Internal Revenue Service (IRS)

National Taxpayer Advocate Nina E. Olson released her 2016 annual report to Congress, recommending that the IRS revamp its “Future State” plan to adopt a taxpayer-centric focus and urging Congress to emphasize simplification when it considers tax reform later this year. In assessing the compliance burdens of the current tax code, the Taxpayer Advocate Service (TAS) analyzed IRS data and determined that individuals and businesses spend about six billion hours a year complying with the code’s filing requirements – not including the millions of additional hours spent responding to IRS audits or notices.  “If tax compliance were an industry, it would be one of the largest in the United States,” the report says.  “To consume six billion hours, the ‘tax industry’ requires the equivalent of three million full-time workers.”  (More on tax reform below.) In her new report, Ms. Olson says the IRS has been responsive to her concerns.  It has made considerable information about its Future State plan available on, it has discussed details of the plan with stakeholder groups, and the Commissioner has personally provided public assurances that the IRS will continue to provide telephone and face-to-face services to taxpayers who prefer to interact with the IRS in … Read More