NSTP, Tax Stakeholder Organizations Provide Recommendations to IRS on the Implementation of the Taxpayer First Act

Washington, D.C. (January 30, 2020) – The NSTP has joined a group of stakeholder organizations to provide the Internal Revenue Service (IRS) with recommendations as it prepares reports to Congress as mandated by the Taxpayer First Act.  In the letter, the group notes that they are providing “collective input” as the IRS prepares these reports and “most importantly,” recommend the IRS establish a new Practitioner Services Division as an integral part of the organizational modernization.

“The IRS…needs to adopt a visionary approach looking beyond immediate constraints to develop long-term goals…The IRS should provide flexibility in its design to ensure the agency will continue to evolve,” the group said.

In their feedback, the tax practitioners highlighted key priorities in each of the three areas in which reports are being submitted to Congress.  The letter outlines recommendations for providing taxpayers access to empowered IRS employees, timely information and tailored resources; placing greater emphasis on customer-focused employee training; and improving the technological and organizational infrastructure.